We pick up the phone in Lucknow.
No call centres, no chatbots-pretending-to-be-humans. Email, WhatsApp, or call between 9 AM and 6 PM IST and a person on our team will get back to you the same business day.
Mon – Sat
Closed Sundays and listed Indian public holidays.
Lucknow + Noida
Rest of India by call, WhatsApp, or video consultation.
Five addresses, one less hop.
Mailing the right team gets you a real reply faster. Each address is monitored by the people who can actually help.
Order status, returns, account fixes, plant-health queries.
Housing societies, schools, CSR projects, nursery resellers — pricing on 25 kg+ orders.
Sell on TerraceFarming. Bring your FCO / Insecticides / FSSAI licence ready.
Interviews, photos, founder quotes — tell us your deadline and we'll make it.
DPDP Act access / correction / erasure requests. We respond within 30 days as the law requires.
Unhappy with how something was handled?
Indian law (IT Rules 2021, DPDP Act 2023, Consumer Protection E-Commerce Rules 2020) gives you a named Grievance Officer who must acknowledge your complaint within 24 hours and resolve it within 15 days. We’d rather it never gets there — but if it does, you have a direct line.
Grievance Officer detailsMost setup, repair and consultation work is bookable online — pick a slot and we’ll be in touch with the next step.